Hi Oliver ,

we have just released an app   on the ServiceNow Store called CreatorDoc that solves   this problem with a few more features such as being able to create multiple word doc templates, logos , letterheads , approval process before publishing/exporting   , preview function, version control etc You can trial it for free and if you have any question our support team can assist. The app was originally built for the K16 Hackathon and won the best biz app category

https://store.servicenow.com/$appstore.do#!/store/application/1e49d2de0fea1200b704b17ce1050e4f