Applying reference qualifiers on standard change template proposals

Ashok Kumar Am1
Giga Expert

Hi there,

This is related to standard change template proposal screen. In our environment while proposing change template 'Configuration field' is one of the mandatory field.

And using Configuration field look up i am able to select any CI record .But my requirement here is to restrict CI selection only for certain class.

find_real_file.png

Is there anyway to apply reference qualifiers on change template proposal screen? Please help.

Thanks

Eric_Gauthier
Tera Contributor

We are wanting to do something similar.  Did you ever get any solutions to this?

Eric Gauthier, CSPO
BECU
ServiceNow Operations Engineer

Daniel Peel
Mega Sage

I'm guessing no one has found a way to do this?

 

I've never worked on this but can't you right click and define dictionary on the column ?

 

is this on the portal side or on the fullfillter UI? which table is this ?

Negative... they are not really fields you can right click on... because they are being stored in the template_values variable