JennyHu
Tera Guru

Hi Peter,



You can create a pie chart and group by the "Active" field.   For the filter condition, select whether the incident is created on this month or closed on this month.   This pie chart gives you all tickets that are either closed or opened this month.   Note that the Active=false tickets may include tickets that are created this month but are also closed this month.




Screen Shot 2016-11-23 at 8.42.01 AM.png


Thanks,


Jenny



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