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05-29-2020 08:43 AM
Hi Keethi,
please find response below
1) incident manager field is a checkbox i.e. boolean with value as True/False
You cannot make it mandatory since both True and False are valid values
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Thanks
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader