Hi

When you create a Workflow, that runs on the "sc_re_item" table, this workflow will be fired with the Requested Item being created.

To do so, you need to reference THAT Workflow in the Catalog Item, that you are going to request.

This Workflow will NOT fire, just based on the Request being created. It will be fired as soon as the Requested Items (based on that specific Catalog Item) are created.

And the creation of the Requested Items will only be created AFTER the Request was approved.

Please review your setup and let me know.

Let me know if that answers your question and mark my answer as correct and helpful.

BR

Dirk