Hi All,
I have encountered a big issue regarding our portal redirect functionality before go-live.
I have set up all of the following so when a user has no role, it should always take them to the portal home page -
SPEntryPage - changed url suffix
glide.entry.first.page.script - changed value to new SPEntryPage().getFirstPageURL()
glide.entry.page.script - changed value to new SPEntryPage().getLoginURL()
glide.entry.loggedin.page_ess - created a new property found via this thread - https://community.servicenow.com/community?id=community_blog&sys_id=53bc6e25dbd0dbc01dcaf3231f9619b2
We have Okta set up and this is working every time, however if the user closes and opens a new tab, or refreshes it can take them to the platform UI instead but it is totally random from when you hit the portal to the below -
With the nav_do.to suffix.
Is this an Okta issue or a ServiceNow issue?
Any help would be much appreciated.
Thanks,
Alex
