Glad it worked!

I believe Change request API gives the ability to control in depth process of change management e.g.

• Updating any field that exists in the change task table and work tasks from creation through closure/cancellation.
• Retrieve a specific change request, standard template, or change request task.
• Retrieve multiple change requests, standard templates, or change request tasks using pagination.
• Generate and process any related approval activity associated with a change request.
• Identify potential scheduling conflicts and identify periods where conflicts do not exist.

I hope this helps.

Please mark this accepted/helpful, if applicable.

Thanks & Regards,

Sharjeel