Hi Willem,

Thanks for the response.

I had used below condition in my inbound action. It's working as expected.

if (email.subject.indexOf("Priority - 1") >= 0)
{
current.impact = 1;
current.urgency = 1;
}
else if (email.subject.indexOf("Priority - 2") >= 0)
{
current.impact = 1;
current.urgency = 2;
}

Thanks 

Sruthi