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09-01-2022 08:25 AM
Hi,
update as this -> your notification and email script is on sysapproval_approver
(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {
var record = new GlideRecord('sc_req_item');
var sysCurrentRecordSysId = current.sysapproval;
record.addQuery('sys_id', sysCurrentRecordSysId);
record.query();
if (record.next()) {
var obj = JSON.parse(record.variables.request_information); //update with your variable set name
for(var i=0; i<obj.length; i++) {
template.print('<br/>' + 'System: ' + obj[i].system_name);
template.print('<br/>' + 'Profile: ' + obj[i].profile_name);
template.print('<br/>' + 'Approver: ' + obj[i].aprovador_do_perfil);
}
}
}
)(current, template, email, email_action, event);
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader