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10-24-2018 10:06 PM
Hello,
v_plugin (System Definition > Plugins) module is used to determine which plugins are active on the instance. That module lists only plugins available through self-service & is recommended not to rely to understand the list of plugins been active.
On the other hand, you can assure the active plugins by entering sys_plugins.list in the navigation filter and searching for the plugin. This list includes all plugins that are active on the instance, whether they were activated by default when the instance was new or upgraded, through self-service, or by ServiceNow personnel at your request.
Kindly mark as Answered or Helpful, if applicable.
-Hussain K