Here you go. This is a code snippet to get the sys_id of the catalog item


var cat_id='';


if(email.body.item != undefined && email.body.item!='') {


  var item=email.body.item.trim();


var gr= new GlideRecord('sc_cat_item');


gr.get('name',item);


cat_id=gr.getValue('sys_id');


}