Another script that I used to test if my impersonation works is as below:



var og = gs.getSession().impersonate('5136503cc611227c0183e96598c4f706');


gs.print(gs.getUser().getFullName());



var gr1 = new GlideRecord('sn_customerservice_case');


gr1.addQuery('sys_id',b08cd51fdba83a007a4cbedffe96196d');


gr1.query();


if(gr1.next())


gs.print("Found it");


else


gs.print("Not Found");



gs.getSession().impersonate(og);


*** Script: Guest


*** Script: Not Found