Hi Allen,

I tried both:

  • The ACL wouldn't ship with the scoped application because it belongs to Global.
  • Client script only worked on the native forms but doesn't work on the service portal widgets OOTB. I cloned the form widget to update the condition to show the: <sp-attachment-button></sp-attachment-button>

I also requested an idea for it: https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=84c9449e1b299410d01143f6fe4b...

 

Thanks for all your help!

Karina