Thank you, Raf,

unfortunately, it did not work...

All the choices no longer appear X( 

Try putting the sort on the attribute field

and reference qualifier on:

Thank you Raf, 

my variable attribute already has the following value.

ref_qual_elements=u_item_name_women

So I tried this:

ref_qual_elements=u_item_name_women,ref_ac_order_by=u_order

Still not working...

My office may have some weird settings and it may affect some code...

If you do not mind and come up with another possible solution, 

I'd be very grateful!

Cheers,

Lit

Hi L,

Is the variable a lookup select box?

What version is your instance on?

The previous post below should be able to help you:

https://community.servicenow.com/community?id=community_question&sys_id=55a5eb6adb79ab00fb115583ca96...

Hi Raf,

my instance is London.

The url you gave me says the issue occurred in Kingston and Jakarta, but maybe in London as well...?