Hi Sam,

Is this something that happens for every MID Server customer in Helsinki?   This is a pretty fresh Helsinki Instance and a brand new MID server that's never been set up before.   It would surprise me if MID Servers just don't work wholesale in Helsinki - I would imagine this would be a pretty major problem for ServiceNow, so there must be something unique to our configuration that is causing it not to work - otherwise no customers needing MID servers would be on Helsinki!

Cheers,

Kevin