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06-13-2018 02:27 PM
Thanks for the reply Goran. I have tried that but I get the same error. For example, with this POST body:
POST https://xxxxx.service-now.com/api/x_xxxxx_xxxxxxxx/inbound
{
"action": "insert",
"type": "incident",
"payload": {
"correlation_id": "d87d1554-8386-45d5-9464-b4bb8f062a6d",
"short_description": " Test__20180612_113606",
"assignment_group": "MyTestGroup",
"company": "Oltiva",
"description": "This is a test SR",
"impact": "1",
"state": "1",
"urgency": "2"
}
}
I get the following response:
{
"result": {
"success": false,
"message": "Invalid assignment_group: MyTestGroup"
}
}
I can look up that assignment group by name using the following GET request:
https://xxxxx.service-now.com/api/now/table/sys_user_group?sysparm_query=name=MyTestGroup
Are there other considerations that might cause that error beyond supplying an invalid value for that property?