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05-27-2021 04:39 AM
Check sample code for refernce
function rma_complete() { // Same as OnClick
var reason = prompt("Enter reason for force closure this request");
if (reason != " ") {
g_form.setValue('comments', g_user.firstName + " " +reason);
gsftSubmit(null, g_form.getFormElement(), 'rmaclose');
} else {
return false;
}
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
rmagotocls(); //change to next stage
function rmagotocls() { //change to next stage, same as above
//current.comments = "reason: " + reason;
current.description = 'hello.testing';
current.update();
action.setRedirectURL(current);
}
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
5x ServiceNow MVP