Mwatkins
ServiceNow Employee

Hm... I can't explain why this would happen. If your notification is running on a RITM record (sc_req_item) you ought to have access to the Variables object through the condition builder. It works for me in my instance when I test a similar, albeit simplified filter. When the checkbox is unchecked, the Notification does not fire. When the checkbox is checked, the Notification does fire.


Screenshot 2017-06-22 09.45.51.png


What happens when you put some code in the Email Notification to output the values of the variables? Anything unexpected? (see JavaScript in emails )


//obviously, you should replace these variable names with your actual, case sensitive variable names.


gs.info("df: " + current.variables.df + ", corp: " + current.variables.corp);


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