SanjivMeher
Mega Patron

Set the test email address to your email id and enable the email. Then you can just delete all the emails you received from your servicenow instance in your outlook.


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Do I need to have the "email sending enabled" setting checked to receive the emails in Dev - or will it send it to everyone.


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mike_zelnik
ServiceNow Employee

Anthony,



That is the master switch for enabling sending on the instance.   You need it checked for any emails to be sent.   If you have it enabled, then ALL (type = send-ready) emails will be sent to the test email address you have defined in the next field.



R,
Mike


For receiving email, You can just activate inbound email.


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I need to do this on a production instance because of an update to a table that would shoot off a lot of emails that would just be noise. My question is if I set a test email address, then do the update, and then remove the email when the update is complete. Will it go back to sending emails to users without the emails that were generated when the test email was in there correct? Or will it que everything and send it to them once it is removed?