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02-10-2022 06:06 AM
I'm super stuck on this and cannot figure out a way to tackle what I want to achieve in the portal so I'm hoping someone can point me in the right direction.
I am looking to enhance the ticket sharing functionality we have in place. In the current setup I have a list collector in a variable set that sits at the bottom of the catalogue item. This list links to customer_contact and has a reference qualifier (calling a script include) to ensure only relevant people are returned (we have users from a variety of companies so need to limit the names that show). Additionally there is a list of "default sharers" someone can setup for themselves and these get loaded when the item loads.
This all works but feels a little clunky being bolted onto the bottom of a form. What I really want to do is have it as a list on the right hand side of the item where the buttons sit:
I've got the area setup but I actually have no idea how to put a list collector field in here with a ref qual or if that's even possible. I've done it internally using jelly for modal popups but not in the portal.
Is anyone able to point me in the right direction to be able to achieve this or put me out of my misery if it can't really be done.
Thank you.
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Service Portal Development