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01-06-2017 06:03 AM
Look at using an advanced reference qualifier (a script of your choosing.) Pass the function your type, it can then return the proper filter string (either the above or nothing.)
javascript:myConditionCheck().changeType(current.type);
var myConditionCheck = Class.create();
myConditionCheck.prototype = {
initialize: function() {
},
changeType : function(changeType) {
if (changeType == 'Emergency')
return 'sys_class_name=incident^ORsys_class_name=problem^EQ';
return '';
},
type: 'myConditionCheck'
};
http://wiki.servicenow.com/index.php?title=Reference_Qualifiers