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01-17-2019 01:42 AM
Hi Priyanka,
I believe that is because of the namespace prefix i.e. x
May be you can create a script include in global scope and pass the xml string, parse it and return whatever you want. in that way you would be able to achieve
Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader