User179407
Mega Guru

Hi

We upgraded to Kingston Patch 11 and faced this issue, see below the reply from HI support.

This is a known issue reported in PRB1244576. There is a workaround for this by modifying the data fetch script on the search source record:
http://instancename.service-now.com/nav_to.do?uri=sp_search_source.do?sys_id=c96eb1686721220023c82e0...

Please edit line 16 of the Data Fetch Script to pass in the catalog value which is set earlier in the script.

Current code:
if (!catalog_item.canViewOnSearch() || !catalog_item.getFirstAccessibleCategoryForSearch()) {

Workaround Code.
if (!catalog_item.canViewOnSearch() || !catalog_item.getFirstAccessibleCategoryForSearch(portalValue)) {

Hope this helps.

 

Suraj Chauhan

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