Hi,

purely from the message, the system does not find the sent record updated. It is the same as exists in ServiceNow already.

So it looks like everything is working fine: the system receives the record and checks for changes.

All good.

You should maybe create some modified dummy data in the call above. That way you can simulate the update if it is not possible to do this from the source system.

Let me know if that helped.

Seb