Thanks for the reply.  I have tried changing the state between open and closed and running the script.  Even added the change of Due date to force a record update and get the same message.   So I agree in that the request hits the import set table, since it coalesces on number it finds a match in the import set table.  by changing the chg updated date with each run, that should trigger an update.  I will try to add another field like short description and see if I can trigger.  Can I clear the update set after transform, that way it sees the new request as a new import set table entry and updates the record with what ever changes get passed?