ryanpalmer
ServiceNow Employee

Hey Minh Le,

Changing the behavior of rollback affects everywhere it is used, including patch upgrades and application install/upgrades. Tweaking rollback settings pokes enormous holes in critical safety nets, so you shouldn’t make any changes.

In addition, excluding data from rollback defeats the purpose of using the Automated Test Framework. It is designed to run controlled tests in a controlled and encapsulated environment. If you need to inspect a record created as part of a test, then do so within the test itself using field validation.

See How to Retain Records Created by an ATF Test for Inspection