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10-13-2022 06:23 AM - edited 10-13-2022 06:23 AM
Hello,
I guess easiest way to do is to modify 'create' ACL on Incident table and include "ITIL" under roles, In my opinion this should be easiest solution but give a try.
Please hit like and mark my response as correct if that helps
Regards,
Musab
Regards,
Musab
