Hi @Priyanka1997 ,

After creating the RITM you will have to map that field right ?

So are you creating any record in hardware table when the Request gets created? or you want to search any particular record in hardware table using any field or variable present in RITM form. 

Please provide more detailed information regarding this.

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy