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12-22-2022 01:34 PM
If you want to send email to the requester, in the User/Group in fields, you can select the field which holds the user value.
If you want to send email with user in CC, you can use script
if(current.getValue('u_drop_off') == '1' {
var dropOff = gs.getProperty('Location');
email.addAddress('cc',dropOff);
email.addAddress('cc',current.requested_for.email);
}
Can you also confirm, your notification is on sc_request table?
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