Hi @akin9 ,
Check any UI policy on the field"Change Request", as OOTB it's not read only:
Also, what do you mean by "ext_itil" role? can you share a screenshot with a user having this role?
Hi @akin9 ,
Check any UI policy on the field"Change Request", as OOTB it's not read only:
Also, what do you mean by "ext_itil" role? can you share a screenshot with a user having this role?