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04-03-2023 12:07 PM
Have you looked at this?
They talk about creating a mutation to close an incident.
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04-03-2023 02:28 PM
Hi @DrewW ,
Thanks for the link, but I am afraid that is to create a custom GraphQL implementation which is not what I was asking about.
There is already an ServiceNow's official implementation of GrpahQL over the GlideRecord API:
https://serviceportal.io/graphql-in-servicenow/
That API is available under the /api/now/graphql path since the Paris version.
Unfortunately, that API seems undocumented.
Bests,
Pablo
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04-04-2023 08:16 AM
I think you are going to have to build something yourself or you are going to have to log a support case and ask ServiceNow if they added mutations to do updates. It feels like to me that they did not but since there are no docs only ServiceNow can answer the question.
This is one of my biggest complaints about ServiceNow. They routinely don't document things or the docs are so basic that they are not very useful.
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04-03-2023 03:24 PM
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04-03-2023 05:31 PM
Hi @Bert_c1 ,
Thank you for the link, but I am afraid it is similar to the previous answer. It is for building a custom GraphQL API, not for use the existing GraphQL API already built on GlideRecord by ServiceNow.
Bests,
Pablo