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on 10-07-2024 10:57 PM
To create an application in ServiceNow using Creator Studio that sends email notifications after approvals, start by accessing Creator Studio and creating a new application with a name, scope, and description. Next, design a table to store approval requests, adding relevant fields like requested_by, approval_status, and email. Build an approval workflow by dragging and dropping approval activities to define the approval process.
Once the workflow is established, configure email notifications by navigating to System Notification > Email > Notifications and setting conditions for when emails should be sent, such as when the approval_status changes.
Define the recipients and compose the email message, including dynamic fields for details. After testing the application by submitting a request and performing approvals, ensure everything works as intended before publishing the application for end-users.
Thanks, and Regards
Vishaal
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