Hello JohnDF,

You should be able to do it without creating a BR.
Follow the instructions provided here:

https://docs.servicenow.com/en-US/bundle/sandiego-field-service-management/page/product/field-servic...

Hope this helps!

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Best Regards,

Filipe Cruz

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