Brett Deroche wrote:


Is there a way to manually import vulnerability data into ServiceNow to see how the filters will actually work without fully integrating with one of our vulnerability scanners.

Yes - import sets. However, using those instead of the provided integrations may mean you could miss kicking off some workflows and other actions (like BRs) so I'm not sure if it's a valid test.

Brett Deroche wrote:

Secondary question - How do I create a single rotating ticket per CMDB support group with the applicable vulnerability data?

You'll probably want to look at Vulnerability Groups - each vulnerable item can become a member of a group (or two) and this group criteria can be used to auto-assign support groups.   From there, expect individuals within the support group to cherry-pick VITs to work on, in much the same way that incidents assigned to a group will have group members picking specific tasks to work upon.