Create approval flow in Smart Assessment Engine in GRC

nurinasyikin_
Tera Contributor

Is it possible to configure a back-and-forth approval workflow in Smart Assessment Engine (SAE) for GRC? If so, could you advise on how this can be configured?

Tanushree Maiti
Tera Patron

Hi @nurinasyikin_ 

 

Refer Servicenow Documentation:  Configure the Trigger Smart Assessment Flow action 

https://www.servicenow.com/community/new-customers-policy-risk-forum/create-approval-record-from-sma...

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Vinod54
Tera Guru

Hello @nurinasyikin_ ,
I have created approval flow in Smart Assessment instances. 

You can utilize the flow designer, based on the requirement most likely when the assessment is submitted and based on its answers you can define approval just like you do for other tables in the ServiceNow platform, no additional steps required for smart assessment. 

For more information on scripting and configuration of smart assessment, please review my articles. 

What are the automation or scripting options available in Smart Assessment Engine? 

What is Smart Assessment Engine, how it is different from Classic Assessment ? 

What is Smart Assessment Collaboration feature in the Smart Assessment Engine and how to implement? 

 

If the answer help, hit Helpful and Accept As Solution button. 

Thanks,

Vinod Kumar M