I have created and publish quite number of templated and published them in same instance.But I am stuck with one template and not able to publish it , every time I click on publish button I get this message "Publishing in progress. It will take some...
Hi GRC experts,I’m looking for guidance on setting up an object-based RAM. I created a new RAM in the sn_risk_advanced_risk_assessment_methodology table and set the assessment type to Object, but I’m unable to select an object name or add an object u...
Hello Team, I have updated a flow and activated. However when I am testing it by submitting a catalog item (Flow attached to item) from the portal, The previous version of the flow is executing instead of updated version. Can someone help, how we can...
does ServiceNow discontinued(deprecated) username and password-based authentication in Brazil release, is it only support the OAuth authentication? In SolarWinds we used to Authenticate both username, password based and OAuth authentication in Servic...
Hello Team,I have implemented a inbound email action to create an incident. However all the fields are populating as expected according to the mapping in action script. I have mapped email body to description of the target record but it is not popula...
Greetings. I need to edit the Details pane on the right hand side of the smart assessment within the compliance workspace. I need to change the regular text field into a rich text field. However when I leverage the UI builder to navigate to the smart...
I'm using GRC Entity Based Access (EBA) and want each entity owner to see only their own entity and the entities below it. I can't find an OOB way to hide the entity records themselves.ExampleNetworking (owner: admin) └── Network Operations (owner: T...
Can you please give me the info about ServiceNow Brazil release date. is it already rereleased? can you please let me know the steps to upgrade it to Brazil release from Australia version
Hello Team, I have a catalog item having a check box variable called inactive users. If the variable is true, only inactive users should be available to select on the requested for variable. otherwise active users should be available to select on the...
Hi everyone, Could someone clarify the Risk and Compliance Tab in the UI Builder under Page Collections? We have multiple instances with the AICT plugin, but one instance is missing this tab. Are the Risk and Compliance Tabs created manually, or migh...
Hello All,We have activated the "Advanced RISK Assessment" for Risk assessment,Client expecting to rename the labels of "Response tasks" like "Avoid, Accept, Transfer, Mitigate" according to the client requirements, Is it possible to Rename them?Wher...
Hi I am interested in learning more about Entity based access, but in my personal developer instance I am unable to find the plugin to install.Can anyone assist as searching for Entity based access fails. I am on Yoko patch 5.
We have a custom UI action "Revert to Assess" in Authorize state of a change request. We have got a requirement to make it visible in Scheduled state as well. We are able to go back to Assess state but approvals are not disassociated. The approval re...
