Hi Community,We are using Advanced Risk Assessments with a Risk Assessment Methodology (RAM).After completing the assessment, the Residual risk field is populated correctly with values(PFA). However, the separate Residual score field remains empty. T...
the Comment box that appears in Risk Workspace when a Risk Assessment Approver selects "Reject" is required and does not allow the approver to click Submit until text is entered into the field.
I have created a custom workspace, in which I have created a home page using the UI builder.A user doesn't have any approvals assigned to him, so when that user opens the page, instead of showing him - "No records to display", he is being shown blank...
We recently implemented IRM. I have created HR Criteria for visibility for knowledge articles and bulk case creations. My HR Criteria often references the HR Profile, not the user record. I don't see an option to use HR Criteria though as an audie...
After completing the AI Impact Assessment (risks and controls are generated), the Risk Assessment step does not get initiated.
I have created and publish quite number of templated and published them in same instance.But I am stuck with one template and not able to publish it , every time I click on publish button I get this message "Publishing in progress. It will take some...
Hi GRC experts,I’m looking for guidance on setting up an object-based RAM. I created a new RAM in the sn_risk_advanced_risk_assessment_methodology table and set the assessment type to Object, but I’m unable to select an object name or add an object u...
Hello Team, I have updated a flow and activated. However when I am testing it by submitting a catalog item (Flow attached to item) from the portal, The previous version of the flow is executing instead of updated version. Can someone help, how we can...
does ServiceNow discontinued(deprecated) username and password-based authentication in Brazil release, is it only support the OAuth authentication? In SolarWinds we used to Authenticate both username, password based and OAuth authentication in Servic...
Hello Team,I have implemented a inbound email action to create an incident. However all the fields are populating as expected according to the mapping in action script. I have mapped email body to description of the target record but it is not popula...
Greetings. I need to edit the Details pane on the right hand side of the smart assessment within the compliance workspace. I need to change the regular text field into a rich text field. However when I leverage the UI builder to navigate to the smart...
I'm using GRC Entity Based Access (EBA) and want each entity owner to see only their own entity and the entities below it. I can't find an OOB way to hide the entity records themselves.ExampleNetworking (owner: admin) └── Network Operations (owner: T...
Can you please give me the info about ServiceNow Brazil release date. is it already rereleased? can you please let me know the steps to upgrade it to Brazil release from Australia version
