Description configured on "Factor for overall effectiveness" in RAM Control Assessment does not show up in assessment.I have noticed if that if "Factor for overall effectiveness" selected is a group factor then individual manual factor description i...
Hi Community,I'm working on a GRC IRM Policy Management implementation (Zürich release, com.sn_compliance) and trying to auto-generate a structured Knowledge Base Article from a Policy on Publish.The OOB mechanism works fine – KB article gets created...
Hi Community, I have a requirement in Agent/Configurable Workspace:For the ABC group, I want users to see a specific filtered list view by default.They should still be able to modify or remove the filter as needed.Other users should continue to see t...
Understanding Policy Exceptions in ServiceNow GRC Organizations implement policies and controls to maintain compliance with internal standards and external regulations. However, there may be situations where users are temporarily unable to meet these...
I need step by step guide to Install Font Pack Work Around for Word Import special character issue in Policy and compliance GRC Module.The below is reference KB Article linkhttp://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113201...
If anyone have idea about the below Microsoft Policy Authoring Integration and Authority Doc / Citation (e.g., NYDFS) archer
Can you explain briefly about the ServiceNow License ?
Hi Everyone,I need some help with restricting Control record access for first line of defense users in ServiceNow GRC.In the Control table we have an Entity reference field profile which points to the Entity table [sn_grc_profile] Each Entity has an ...
Hi,there is new feature that allows risk assessments to be grouped into a Risk assessment projects and then assessor can answer multiple assessments in grid view. I want to use the grid view for control attestation in compliance management.Is grid vi...
Hello all,I need to removal SSO re-direction allow the third party to use our risk module-GRC TPRMDoes somebody know how to modify the re-direction of SSO?
Hi All,Has anyone used 'GRC: Approver Configurator' app functionality on 'Policy Exception' table for dynamic approvals configuration.Our customer has some conditional dynamic approval scenarios based on different scenarios at different levels, pleas...
Hi, I want to update the 'Applies to record' field so it corresponds the Department. As you can see the Department has a name but Applies To Records = empty. When looking at XML, however these 2 fields have same sysID, so they should point to...
Hi Community,I have a requirement where we are sending an email notification for overdue Privacy Assessment tasks.I would like to know if it is possible to configure the email link so that it opens directly in the Privacy Workspace instead of the cla...
In entity filter there are matching records as shown in the screenshot but even after clicking on the update entities no entities are getting populated in the entity section of the entity type as shown below. User is able to view and click the "'Upd...
I have a client requirement where the CMDB Asset structure (CIs, hierarchy, relationships) needs to stay in sync with the IRM Entity framework.In simple terms, we want the Entities in IRM to automatically reflect whatever is present in the CMDB—inclu...
