Nikhil C
Tera Contributor

2 weeks ago

Hi @Tanushree Maiti, I have tried the steps provided above, When I click the contextual sidebar, select the Contributors icon, I could not find the Manage button.
When I select Add contributors button, I get a pop up to select users.

NikhilC_1-1781591249614.png

 

After I select a user and click Add Contributors, I am getting this pop-up error, shown below

 

NikhilC_0-1781591066304.png

 

0 Helpfuls

Tanushree Maiti
Tera Patron
In response to Nikhil C

2 weeks ago

Hi @Nikhil C ,

 

Try to Repair the plugin. 

Clear the cache using cache.do in navigator and try 

you have already ensured, you have required role.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

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ThineshT
ServiceNow Employee

2 weeks ago

@Nikhil C ,

I tried it from my side to verify, its works as expected for smart assessment under Risk identification. Can you repair the plugin and check again? 

ThineshT_0-1781754298826.png

 

0 Helpfuls

ThineshT
ServiceNow Employee
In response to ThineshT

2 weeks ago

Repair the "Smart Assessment Collaboration plugin ".

View solution in original post