Plugin Related Issue

LaxmiM
Tera Expert

‎04-30-2024 04:31 AM

Not able to see the Hardware Workspace in my Instance ID , can anybody help me get the same 

Mark Manders
Giga Patron

‎04-30-2024 06:19 AM

Do you mean the Hardware ASSET Workspace? Make sure you activate sn_itam_workspace and sn_hamp plugin. Those are required.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Sandeep Rajput
Tera Patron

‎04-30-2024 06:45 AM

@LaxmiM Here is what the official document says.

 

Screenshot 2024-04-30 at 7.14.48 PM.png

Source: https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/hardware-asset-mana...

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Laxmi M
Tera Contributor
In response to Sandeep Rajput

‎04-30-2024 08:22 AM

Hello , 

I did refer to this document but the issue is i am not able to see these plugins in my instance only... do i have to do any other work to get these pluguns 

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Sandeep Rajput
Tera Patron
In response to Laxmi M

‎04-30-2024 09:37 AM

@Laxmi M Where are you installing this plugin on a PDI or a non prod instance?

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