I cannot delete a hardware model. The hardware is duplicate hardware model and is being used in the product catalog item. When I try to delete the model, it cannot delete because it is being reference in the catalog item table. How can I update the ...
Hello Everyone, Has anyone worked on gathering asset warranty information from Apple, Google Chromebooks, or Cisco devices?Are there any official sites or APIs available to retrieve this data in bulk? If you’ve implemented this before, please share t...
Hi community, I have a requirement for one of our customers and I had doubts about what actually is possible or not with the base tables. (So is my requirement actually achievable without HAM ?) The requirement: Having a consumables catalog for mult...
Hi All,I am working on a ServiceNow catalog requirement where I need to dynamically filter a Location reference field based on multiple conditions like user role, requestor, hierarchy, and stockroom availability.Scenario:I have a Catalog Item with tw...
I Have created 2 custom disposal task now when I am closing it getting undefined.
We are facing an issue with Asset Actions (Update/Repair) when triggered from the Affected CI related list in Incident.When selecting an action (Update/ Repair) from the related list and saving the record, no processing is triggered—there are no erro...
I've requested a hardware item published from the Hardware asset workspace. I have requested two hardware devices from that published catalog item. I have one in local stock and two in another warehouse. I can only consume my local stock when in the ...
Hi,I 'am new with HAM and SAMI' am having a task to work on KPI's.Can anyone help me out with the ServiceNow OOB KPI's.Help me any with any reference to any article's or if you have the list. Please share.Thanks in advance. #sam #ham #itam
I have a new PDI and I tried to run HAM plugin but unable to because of this error. Is there a way for me try install it as I am trying to confirm OOB settings.
We are using Pallets to transfer multiple Assets within a Transfer Order (TO), sometimes hundreds of Assets on a Pallet. Processing the Pallet through the TO is much quicker than creating hundreds of Transfer Order Lines to add hundreds of Assets in...
Hello there!Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!We're trying to retrieve asset data of a user and send a notification to that user with asset ...
Hello, In regards to disposal orders, I noticed that once a Planned Asset is in transit, the State/Substate is locked down. The issue we're having is that there are still discrepancies with what has been shipped to the vendor so, if needed, we'd like...
My company is trying to utilize the new(ish) hardware attestation feature and wants to automate the creation of an attestation when a computer is assigned to a user. Is this feasible OOTB or is there a known working customization that could be deploy...
"Does anyone have experience with Microsoft Dynamics 365 Business Central (BC) integration? Could you please let me know which tables and fields are required for data loading/importing?"
I added transform map into ServiceNow bulk asset catalog. these are for only vendor bulk upload. once i tried to upload, it got updated and showing in ALM hardware table. but CI is missing. showing empty. I am not able to find solution where it went ...
