From Laptop to License — Day 3 of 15ITAM vs HAM vs SAM vs CMDB: Understanding What Each Area Owns and How They Work TogetherHello ServiceNow Community,Welcome to Day 3 of the From Laptop to License series.In Day 1, we introduced the complete ITAM jou...
Hello Team, I'm stuck at submitting Source Task, i want the sourced field value to updated as True.But I'm unable to submit it.Can someone please guide how to submit it?After clicking on that Source Request UI Action, the following window appears, su...
Post creating a purchase order and Purchase line order, when clicking on "Receive" UI Action, it's taking me to the "po_receive" page, where when I am trying submitting the form, it's showing the error as "Mandatory field is missing for <asset/ model...
I created a catalog item and in user criteria, i have mentioned the department to which then catalog item should be visible. It is visible to the department members and also admins. Cant we restrict admins here?
From Laptop to License — Day 2 of 15 Understanding the End-to-End ITAM Data Flow in ServiceNowHello ServiceNow Community,Welcome to Day 2 of the From Laptop to License series.In Day 1, we introduced ServiceNow IT Asset Management as a connected o...
Hello experts, I have a hardware catalog item in pc_hardware_catalog_item table. I want that the catalog item should only be available to VIP users. For that i have created a 'Available For' user criteria containing a script but it is not working as...
Hi Team, Can you please help that how can I create PA Report of the field like attached file belowfor example if the display name contains for AIX Server is 1000 and 1 is empty it should display like 99% how can i achieve this
From Laptop to License: A Practical ServiceNow ITAM SeriesHello ServiceNow Community,I am excited to begin a new 15-post series: From Laptop to License: Connecting HAM, SAM, CMDB and IntegrationsThe purpose of this series is to explain ServiceNow IT ...
The following error is recv'd when we impersonate users in our instance. Anyone else experience this message:Method returned an object of type TableAwareQueryCondition which is not allowed in scope sn_hamp
Hi Team,Enhance Global Search so that users can find Hardware Asset Management (HAM) and Software Asset Management (SAM) assets using additional asset details.For records in the Asset [alm_asset] table, enable Global Search to return matching assets...
It appears that audits in the Agent mobile app sometimes use the Scan function instance, which has a label on the Input form screen of just "Asset Tag", and sometimes use the Multi scan V2 function instance, which as a label on the Input form screen ...
Hi Can we able to edit the previous version of workflow i'm not able to click the checkout button in Hamburg menu ,due to dev instance clone my current changes are there in that version now I want to make that workflow as current version.
Hi all, I hope you are all doing well. Here, we work at a granular level of locations that includes sites, buildings, floors, blocks, rooms, desks, and racks (for servers). Is it possible to define the same hierarchy within a stockroom? We have some ...
ServiceNow Hardware Asset Management (HAM) is a lifesaver for tracking your hardware — laptops, servers, you name it. But when it comes to licensing, it’s not just a “pay once and done” deal. HAM’s costs are tied to resource categories, a clever syst...
Is anyone successfully using the Lenovo Service 360 integration to get sales order information? I've installed and registered, but have heard nothing back from Lenovo in over two weeks, and their support contact doesn't respond.