Hi,I’m trying to access an OOB feature from HAM Pro. There is an OOB catalog item called Hardware Asset Refresh Order, which has an associated flow. I activated the flow and tested it, but I’m getting stuck at the point where the sourcing task is sup...
Hi Team,We have the HAM activated and am new to HAM. Having few doubts regarding the stage setting in hardware asset refresh line. Catalog item is "Hardware asset refresh order" which is an out of box item, once it is getting created Hardware asset r...
Hi community.I have one query on Email notification. Do we have any OOTB email notifications on the asset when the asset is nearing retirement? For example, the asset is set to retire in the next 60 days. Thanks in advance.
Hi,In response, deviceType and chassisType is coming and i parsed it through Script Parser step and mapped into the staging table, but these fields data not coming into the import set table, Please suggest
Hi , I have two question regarding Microsoft Intune integration with ServiceNow 1)As we are pulling computer data from Microsoft Intune used data source type of data stream, in Script parser step, i used parsing and doing mapping in import set table...
Do we have any documentation as already HAM PRO is enabled in system , Now looking to enable Mobile Agent App - for scanning SN or Asset Tag barcodes into SN . Any documentation or steps would be help
Can someone tell me if these are categories as Model category=Computer?are Model category=?
I have HAM Admin access. However, I do not have an Aisle and Space tab to create for our central warehouse Running Zurich
Trying to follow the refresh an asset flow in HAM Pro and getting stuck on the below. Not sure what its waiting for.Screenshot below of flow context waiting on step 6. We closed the "Prepare and stage asset for deployment" ASTASK, but that is not tri...
Does anyone know of good documentation or a good webinar covering the differences in functionality before and after setting the sn_hamp.migrate_hamaudit system property to true? I understand that it audits to different tables, but I want to understan...
Hello there!Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!We're trying to retrieve asset data of a user and send a notification to that user with asset ...
Hi All,In Rest Step of data stream, I used Base Url(coming from connection alias) and Resource path to form a request url but in the output it is coming https://graph.microsoft.com/%0D%0A%0D%0A%0D%0A%0D%0Abeta//deviceManagement/managedDevices
I would like to share my recent experience with the ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS HAM) certification. I am pleased to announce that I have successfully cleared the exam and would like to share my prep...
Hi everyone, I need some help understanding and implementing a specific requirement related to hardware assets and CI creation. Our requirement is that when we receive hardware from a Purchase Order, the system should create only the hardware asset r...
I am trying to use the Hardware Inventory Stock Order catalog item in a test environment. I have generated the "Source Request Items" catalog task, however when I use "Source request" in the Hardware Asset Workspace to fulfill the request, the Vendor...
