Hi All,
We have surveys that gets generated once HR case state is changes to Closed complete. However, I could see two surveys being generated.
Couldn't find any issue with the Trigger conditions.
I have checked activity on the HR case, and could see 'Close Complete' state being generated twice. I think this is what has triggered two surveys, but unable to find the reason behind multiple activity for the same state. I have checked other cases as well, but this doesn't happens for all, but only for few cases.
Regards,
Manjyot
