Approval on Catalog Item

Hi All,

I have the requirement Please help me in detail to achieve this.

Process Summary:

1. Day 0: Initial approval request is sent.

2. Day 2: 1st reminder is sent after 2 days of the initial request.

3. Day 5: 2nd reminder is sent after 3 days from the 1st reminder.

4. Day 7: 3rd reminder is sent after 2 days from the 2nd reminder.

5. If no action is taken after the 3rd reminder:

Request is escalated to the next level manager on Day 7.

Next level manager has 5 days (until Day 12) to approve the request via email.

If no action is taken by the next level manager by Day 12, the request expires.

Summary:

Day 0-7: Reminders are sent sequentially if no action is taken.

Day 7: Escalation occurs.

Day 7-12: Next level manager has 5 days to approve after escalation.

Day 12: Request expires if no action is taken by next level manager.