Getting a list view of records from a UI component
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04-03-2024 02:45 PM
Hi All,
I'm upgrading our ITSM implementation from Agent Workspace to Service Operations Workspace and I've hit a bit of an issue around replicating the single score incident widget functionality. Namely clicking 'through' the score to a list of underlying incidents/requests/interactions.
ServiceNow suggested making 'pages' for each list that trigger after a clicked event ( and suggested I consult the community) but it seems convoluted compared to the old report widget
Has anyone implemented a solution like this? Do you have any documentation handy?
