Hi @MONISHRAM PANDI ,

You can implement reminder notifications for pending approvals in ServiceNow in different ways. Below are two effective methods to achieve this functionality.

Method 1: Modify the existing Flow Designer

If you are using Flow Designer to send the approval request, you can modify the flow directly.

• Add Wait for Condition: Insert a "Wait for Condition" action set to 7 days.
• Check Approval Status: After the waiting period, evaluate the status of the approval request.
• Send Reminder Email: Based on the approval status, trigger a reminder email to the relevant parties.

Method 2: Using Scheduled Jobs

• Create a Scheduled Job: Create a scheduled job that runs daily.
• Check Open Approval Requests: The job should query the current open approval requests and their corresponding dates.
• Send Reminder Emails: Utilize events and notifications to send reminder emails as necessary.

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up 👍!