When any ServiceNow developer starts working on the Service Portal Widgets they discover there are mainly two out of the box (OOTB) methods that are used to communicate between the Client Side and Server Side and those are c.server.update() and c.ser...

Hi Community, I’m configuring an Agentic AI workflow that uses a Dynamic User as the trigger.When the AI Agent tool updates the work notes on a record, the username is showing as null. Earlier, it used to display “AI”, but now it appears null.   Has...

Introduction ServiceNow's Service Portal is using Bootstrap 3.3.6 as the basis of its CSS framework. As the CSS libraries are continuously upgrading and including modern features, it is obvious that many of us will want to leverage these features in ...

Hello Community, We are currently using the "Report" widget to display reports on the Portal. However, when a user clicks on the reports, it redirects them to the Native UI, opening a list of records that meet the specified conditions. We would like ...

Can anyone help me to find the ebook for CIS-Discovery? I am unable to find it in the on-demand course of CIS-Discovery.