Hello @Linh Hoang,

After running reconciliation for Microsoft products, software installation records are not showing the correct Software model result in the Software Installations table.

In the Microsoft Windows 10 software model, I entered the "Microsoft 365 Government G5" software model as the Suite Parent to Microsoft Windows 10 since it is the software entitlement for these licenses.  After running reconciliation, the Windows 10 installations are showing as noncompliant.  The Software model result associated to these installations is Microsoft Windows 10.

I verified all Windows 10 discovery models have been normalized.  I'm not certain where to go from here.

What is a potential cause for the