Karan Singh
ServiceNow Employee

A discovery model is normalized based on three attributes “Discovered Publisher”, “Discovered Product” and “Discovered Version”

 

A normalization mapping is created based on the concatenation of value/string of “Discovered Publisher”, “Discovered Product” and “Discovered Version”, if there is any change in the discovered string, it will require a new normalization map

 

Is it possible to share a screenshot that shows “Discovered Publisher” too

 

Also, if possible, please refer to the knowledge base article below and submit a Content Request

 

KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790305