Doug, thank you for your response and the link, I am following the link you provided. However, when creating the "Set Parameter Value" operation, the value is not showing on the associated CI attribute, even when using the drag-and-drop feature (one thing to note, in the video it has the full ci class specified when you dragged and dropped. However, it just pulls the attribute name when I do it. For example, $name instead of cmdb_ci_outofband_device.name as seen in the video. If I use the "Test" button, the field name and the value (hostname of the target system) is shown correctly.