03-06-2025 02:44 AM
Check these out :
https://community.servicenow.com/community?id=community_question&sys_id=62be053adbe9d05023f4a345ca96...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829950
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748632
