Hi-
I have been trying to figure out how an assignment group is set automatically when a new request is generated. I created a new workflow, and for some reason, I can't get this field to populate automatically. This is the first workflow I've done, and currently, all of our other ones populate this field. What I can't figure out is where it's getting pulled from. (This is the 'assignment_group' field; it's just been renamed to 'ownership group'). I've asked some other of my SN co-workers, but they couldn't find an answer either. I looked in business rules and client scripts but didn't see anything that stood out to me, that addressed this field. Any help is appreciated!
Thanks!
