Hello experts,
Please I need your help, I need to create a notification to be sent to affected users from incident records related to a Problem record once it is closed.
What I have seen in other questions related is the following:
1. Create an event
2.Create a notification
3.Create a BR
I took the information from:
https://community.servicenow.com/community?id=community_question&sys_id=ffb1104adb44fb00e0e80b55ca9619fd
But it is not working on my end, could you guide me on what I am doing wrong? or any other way of doing it?
Thank you
